Having a reliable phone line is something that is of vital importance for many companies. Many older companies still operate on the same phone system that they've been having since the start of the company. If your company is still operating on the analogue network of copper wiring, you might have noticed that your telephone bills are becoming increasingly expensive and that the maintenance of this network can be comprehensive.
If you have considered switching your communication solution from copper wiring to VoIP, there are a few things you should think about.
Learn About VoIP
Switching to VoIP, also known as IP phone, is offered by most telephone and data wiring services, and is not a major installation hassle, as it uses the same copper lines that you are already using for your current communication solution. The difference between VoIP and traditional telephone solutions is that it enables for many types of data to be transported over the wires by sending it in packets, rather than just one current that establishes a connection with the receiving end. VoIP works on the same connection that you are already using in your office, but this also means it's sensitive to loss of power. During a power outage, the VoIP won't work if you don't have a backup system.
The greatest advantage of VoIP is the flexibility it offers. You can make calls from computers to other computers, or between computers and phones, and it all goes on the same line. This can prove to be a large advantage if you frequently have to deal with calling customers abroad, as the fee also won't be as high as if you would've called them on a traditional landline.
As many electrical companies also opt for combining all of your systems when getting a VoIP line, you might even save money on maintenance, since it's only one system that needs maintaining. With the right business phone system, you can also bring the VoIP with you, meaning you can make calls from anywhere that has a broadband connection, which is good for anyone that needs to travel a lot while working.
The electrical issue is one of the largest disadvantages about VoIP systems, as it needs both an internet connection and electricity to function. This might mean that you will have to get a backup generator solely for your network if you want to avoid being cut off during potential power outages.
Another disadvantage is that at times VoIP telephone lines may not be as reliable as traditional phone lines. As the information is being sent in groups, there is a potential risk that the groups become jumbled while being transported, which can cause disruptions and delays in your phone calls.